- Member of two divisional management teams with over €300M in combined revenue. Prepared meetings and agendas and built the follow-up that turned decisions into action.
- Transformed annual and operational planning for both divisions into a strategy-driven, measurable OKR model and coached directors to run it. Developed the model beyond group requirements and helped other divisions and eventually the group adopt it.
- Redesigned project forecasting and the meeting practices around it, improving forecast accuracy by 30% and reducing margin erosion.
- Designed and delivered a leadership development programme for ~200 managers and leaders, rated 4.2 / 5.
- Identified AI use cases and ran pilots in operations and leadership processes, managing adoption with ADKAR. Built an AI-driven lead identification workflow that surfaced qualified opportunities worth ~€2bn, nearly half new to our CRM.
- Developed ISO-aligned management systems (9001, 14001, 45001) and led preparation for external audits.
- Led a small development and support team with a coaching approach.
- Broad development scope across both divisions and group-level initiatives: sustainability and ESG, analytics, market and competitor research, CRM, feedback surveys, safety, communications and brand.
